Double-Sided Wool Overcoat with Long Tassels - Winter Knit
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
1. Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, unworn, and in their original packaging, with all tags attached.
- Proof of purchase (such as your order number or receipt) is required.
- Returns must be sent back to the address provided by our customer service team.
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for items lost during return transit.
2. Refunds
Once we receive and inspect your returned item(s), we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Refunds will not be issued for:
- Items returned in used or damaged condition.
- Items returned after the 30-day window.
- Final sale or clearance items.
3. Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired size or style.
4. Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us within 48 hours of delivery at customercare@woolenshell.com with photos of the item. We’ll make it right as quickly as possible.
5. Contact Us
For any questions about returns or refunds, reach out to us at:
📧 customercare@woolenshell.com
Embrace timeless elegance with this double-sided wool overcoat. Featuring sophisticated long tassels and a comfortable loose fit, it's the perfect temperament commuter coat for winter.
- Premium Material: Made from 100% double-sided wool cloth for a luxurious feel and medium-weight warmth.
- Elegant Design: Features a unique long tassel detail and a solid color for a versatile, temperament style.
- Comfortable Fit: Loose version with a regular round neck and long sleeves for easy, all-day wear.
- Practical Style: Single-breasted, commuter-friendly overcoat ideal for professional and casual settings.
- Color Options: Available in classic Black and a versatile Mixed Rice color.
Size:
Unit: cm
S : length 85 , bust/chest 120 , sleeve 49 , shoulder 56
M : length 86 , bust/chest 124 , sleeve 50 , shoulder 57
Note: 1 inch = 2.54 cm, 1 cm = 0.39 inch


