Women's Slim Fit Wool Trench Coat with Buckle Waist | British Style Long Sleeve Coat
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
1. Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, unworn, and in their original packaging, with all tags attached.
- Proof of purchase (such as your order number or receipt) is required.
- Returns must be sent back to the address provided by our customer service team.
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for items lost during return transit.
2. Refunds
Once we receive and inspect your returned item(s), we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Refunds will not be issued for:
- Items returned in used or damaged condition.
- Items returned after the 30-day window.
- Final sale or clearance items.
3. Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired size or style.
4. Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us within 48 hours of delivery at customercare@woolenshell.com with photos of the item. We’ll make it right as quickly as possible.
5. Contact Us
For any questions about returns or refunds, reach out to us at:
📧 customercare@woolenshell.com
Embrace timeless elegance with our Women's British-Style Wool Trench Coat. Designed for a flattering silhouette, this slim-fit coat features a signature buckle detail at the waist for a cinched look. Crafted from a soft, high-quality whisper fabric, it offers both comfort and sophistication.
- Material & Feel: The coat is made from a soft "Whisper" fabric, indicating a high-quality, likely wool or wool-blend material that is comfortable against the skin and provides lightweight warmth.
- Fit & Silhouette: Features a slim fit with a "waist cinching" design and buckle closure to create a flattering, tailored silhouette.
- Style & Design: Embodies a classic British style with a collar neckline, long sleeves, and a solid color pattern, making it a timeless piece.
- Versatility: Designed for leisure occasions, positioning it as a perfect everyday coat for various casual and smart-casual settings.
