Women's Hooded Down Jacket with Fox Fur Collar | Winter Warm Coat for Commuting & Casual
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
1. Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, unworn, and in their original packaging, with all tags attached.
- Proof of purchase (such as your order number or receipt) is required.
- Returns must be sent back to the address provided by our customer service team.
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for items lost during return transit.
2. Refunds
Once we receive and inspect your returned item(s), we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Refunds will not be issued for:
- Items returned in used or damaged condition.
- Items returned after the 30-day window.
- Final sale or clearance items.
3. Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired size or style.
4. Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us within 48 hours of delivery at customercare@woolenshell.com with photos of the item. We’ll make it right as quickly as possible.
5. Contact Us
For any questions about returns or refunds, reach out to us at:
📧 customercare@woolenshell.com
Stay luxuriously warm and stylish with this Women's Hooded Down Jacket. Featuring a genuine fox fur collar and insulated with premium white duck down, it's perfect for cold weather. The loose-fit pattern and long sleeves offer superior comfort for commuting, casual, or formal outdoor occasions. Crafted from durable polyester with a front zipper and practical pockets.
- · Genuine Fox Fur Collar: Experience luxury and superior warmth with an elegant, real fox fur hood trim.
- · Premium White Duck Down Filler: Excellent insulation for maximum heat retention in cold weather, without the bulk.
- · Versatile Style for Any Occasion: Designed for commuting, yet stylish enough for casual outings and formal outdoor events.
- · Comfortable Loose Fit: The relaxed pattern allows for easy movement and comfortable layering over other clothing.
- · Durable & Practical: Made from quality polyester fiber, featuring a secure zipper closure and handy pockets.
- · Elegant Design Details: Combines a solid color, long sleeves, and a hooded design for a classic, sophisticated look.
Size:
Due to manual measurement and fabric elasticity issues, an error of approximately 1-3cm is normal
Due to the brightness of personal monitors, there may be slight color differences between monitors
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