Women's Solid Color Double-Sided Wool Coat | Straight Cut Long Coat for Commute
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
1. Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, unworn, and in their original packaging, with all tags attached.
- Proof of purchase (such as your order number or receipt) is required.
- Returns must be sent back to the address provided by our customer service team.
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for items lost during return transit.
2. Refunds
Once we receive and inspect your returned item(s), we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Refunds will not be issued for:
- Items returned in used or damaged condition.
- Items returned after the 30-day window.
- Final sale or clearance items.
3. Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired size or style.
4. Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us within 48 hours of delivery at customercare@woolenshell.com with photos of the item. We’ll make it right as quickly as possible.
5. Contact Us
For any questions about returns or refunds, reach out to us at:
📧 customercare@woolenshell.com
Expertly crafted from 100% wool, this solid-color coat offers superior warmth and a versatile straight silhouette. Featuring a long stand-up collar and long sleeves, it's the perfect temperament commute piece for the modern professional woman.
- Premium Fabric: 100% Wool construction for both sides of the coat, ensuring durability, exceptional warmth, and a high-end feel.
- Double-Sided Design: A hallmark of quality, allowing for versatile styling and a neat, finished look from every angle.
- Solid Color & Versatile Style: Features a minimalist solid color pattern in classic Brown and Beige, making it easy to pair with any wardrobe for a temperament commute look.
- Practical Design: Straight version and length (80cm) provide a flattering fit. The non-ironing process and long sleeves with a regular sleeve cut offer both convenience and comfort.
- Target Audience & Use Case: Designed specifically for women seeking a sophisticated, high-grade coat for professional and commuting environments.
